Shipping Policy
Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Processing times may vary during peak seasons and promotions.
Estimated Delivery Time
- Delivery times depend on the shipping method and destination.
- Estimated delivery times are provided at checkout for each shipping option.
Undeliverable Packages
If a package is deemed undeliverable due to incorrect address information provided by the customer, the customer is responsible for any additional shipping charges incurred for re-shipment.
Shipping Delays
While we strive to meet estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause delays. CB Enterprises (‘Mauve Story’) is not liable for any delays beyond our control.
Contact Us
If you have any questions about this Shipping Policy, You can contact us :
- By email: info@mauvestory.com
- By phone number: +91 99991 07849